Jelilive's Privacy Policy

1. Introduction

Jelilive (jelilive.vu) is an internationally licensed online gaming platform. We believe every user's personal data belongs to them. That's why Jelilive adheres to international data protection standards and is committed to safeguarding your privacy.

This Privacy Policy ("Policy") explains what information Jelilive collects, why it is collected, how it is used, and what rights you have. This Policy applies to all Jelilive services, websites, and mobile applications.

If you have any questions after reading our Privacy Policy, our support team is always ready to help. We offer 24-hour support in Bengali.

2. What Information We Collect

Jelilive collects only the information that is necessary. We never ask for excessive or irrelevant data. Full details are provided below:

2.1 Information You Provide Directly:

• Full name (as per national ID)
• Email address and mobile number
• Date of birth (for age verification)
• Residential address
• National ID or passport number (for KYC verification)
• Payment details (mobile banking number, bank account information)
• Images of verification documents

2.2 Automatically Collected Information:

• IP address and approximate location
• Device type, operating system & browser information
• On-site browsing behavior and page visit history
• Game session & betting history
• Login Time & Session Information
• Information collected through cookies and tracking technologies

2.3 Information Received from Third Parties:

• Transaction confirmation from the payment processor
• Identity verification provider data
• Fraud prevention agency data
• Regulatory authority data (where applicable)

3. How Your Information Is Used

Jelilive uses your information only for specific, legitimate purposes. The table below clearly outlines the reasons and legal basis for each use:

If you no longer wish to receive promotional communications, you can withdraw your consent at any time through our support team. This will have no effect on your account or access to our services.

4. Who Your Information Is Shared With

Jelilive never sells your data. In certain circumstances and under strict confidentiality agreements, some information may be shared with third parties:

• Payment processor: To process transactions. Only the minimum necessary financial information is shared.
• Identity verification service: With internationally recognized providers to complete the KYC process.
• Game software provider: For managing game sessions. They do not store your data independently.
• Fraud prevention agencies: Anonymous data checks against industry-standard databases to prevent fraudulent activity.
• Law enforcement agencies: Where required by a court order or a valid legal claim.
• Licensing Authority: Specific data required to meet regulatory obligations.

All third parties comply with GDPR and international data protection standards. We do not permit any third party to use your information for their own marketing purposes.

5. Cookie Policy

Jelilive uses cookies to keep the website running smoothly and to improve your experience. Cookies are small text files stored in your browser.

Cookie types:

• Essential cookies: Required to maintain your login session and ensure site security. Disabling these will prevent the site from functioning properly.
• Performance cookies: Monitors site speed and performance. All collected data remains anonymous.
• Functional cookies: Remembers your preferences (language, theme).
• Analytics cookies: Analyzes user behavior to help improve the platform.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent you from logging in or using certain features.

6. Data Security

Jelilive protects your data using industry-leading security technology. Our security framework operates on multiple layers:

• All data transmissions are secured with 256-bit TLS/SSL encryption
• Stored data is encrypted with AES-256 encryption
• Passwords secured with bcrypt hashing
• Two-factor authentication (2FA) option available
• 24/7 Active Security Monitoring & Intrusion Detection
• Regular third-party security audits
• Payment data protection in compliance with PCI DSS

7. Data Retention Period

Jelilive does not retain your information indefinitely. Each category of data is governed by a specific retention policy:

• Account information: For the duration the account is active and up to 5 years after closure, in accordance with regulatory requirements.
• Financial transactions: A minimum of 7 years, as required by financial regulations.
• KYC documents: 5 years after the end of the relationship, as required by law.
• Communication history: Up to 2 years.
• Cookie and analytics data: Up to 13 months.

Once the retention period expires, data is securely deleted or anonymized. Data relevant to active investigations or legal proceedings may need to be retained for a longer period.

8. Your Privacy Rights

Jelilive respects your data rights. Under GDPR and applicable international privacy laws, you are entitled to the following rights:

9. Child Protection

Jelilive strictly prohibits use by anyone under 18. We do not knowingly collect data from minors. If we suspect an account has been created by a minor, it will be suspended immediately and all associated data deleted.

If a parent believes their child is using Jelilive, please contact our support team immediately. We act quickly.

10. Changes to the Privacy Policy

Jelilive reserves the right to update this Privacy Policy as needed. For significant changes, we will:

• We will notify registered users in advance via email
• We will display notifications on the site
• We will document the date and summary of all changes

Continued use of the site after changes are made will be considered acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.

11. Contact

For any questions about our Privacy Policy, data deletion requests, or to exercise your rights, please contact us: